Communication and Counselling Skills

This module focuses on the importance of communication and counselling skills in the context of palliative care within the Indian setting.

This course focuses on the core principles and best practice for delivering effective palliative care in India. It has been developed in partnership with Karunashraya Hospice, Bengaluru and Cardiff Palliative Care Education Team, Wales. Experts from across India and the UK have contributed to ensure the course is appropriate for the India cancer profile and resource setting.

This module was published in February 2016. The content was last reviewed in February 2018.

Learning objectives

By the end of the module, you should be able to:

Acknowledge and identify barriers to effective communication.

Identify ways to overcome such barriers.

List 6 points to consider to help effective communication.

Describe to a new colleague why people may use ‘denial’ and ‘collusion’ as communication strategies and suggest ways to manage such a situation.

IT Requirements

This module requires the learner to have a good, stable internet connection and runs best on INTERNET EXPLORER 7 AND ABOVE, and MOZILLA FIREFOX on either Windows or MacOS. FLASH ADD ON is also required to run this module.

If you are viewing this module on an iPad (through a browser), please download the free Articulate Mobile Player beforehand. Other tablet devices may not be compatible - please check for Flash compatibility.

If you are experiencing technical difficulties, please contact info@ecancer.org and we will get back to you as soon as possible.

Disclosure policy

We, Dr Nagesh Simha of Karunashraya Hospice, Bengaluru, India and Prof Fiona Rawlinson of Cardiff University, Cardiff, Wales with the support of colleagues Dr Nicola Pease of Velindre Cancer Centre, Cardiff, Wales and Dr Joanne Hayes of Marie Curie Hospice Cardiff and the Vale, Penarth, Wales have no actual or potential conflict of interest whatsoever which impinges on the making, peer reviewing and dissemination of this e-learning course.